Refund Policy for Hellory Reminder

At Hellory Enterprise, we understand the importance of your satisfaction when using the Hellory Reminder app. If you find yourself in a situation where you need a refund for a purchased credit plan, rest assured, we have a policy in place to address your concerns.

Qualifications for a Refund

1. You are eligible for a refund if you’ve acquired a credit plan within the last 30 days.
2. To qualify for a refund, your account should not have utilized any credits from the purchased plan. In case any credits have been utilized, we will process a refund based on the remaining, unused credits.

Refund Procedure

To request a refund, please follow these steps:

1. Send an email to our customer support team at mailto:support@helloryreminder.com with the subject line “Refund Request.”
2. In the email, provide your subscription details, including your order number and the date of purchase.
3. Explain the reason for your refund request.
4. If you meet the eligibility criteria, our team will process your refund as quickly as possible.

Refund Amount

1. If your refund request is made within the first 7 days of your purchase and none of the purchased credits have been utilized, you will receive a complete refund of the purchase price.
2. If you’ve consumed some of the purchased credits, the refund will be calculated based on the number of credits that remain unused.

Reach Out to Us

1. Should you have any questions or require guidance during the refund process, please don’t hesitate to contact our customer support team at [contact email/phone].
2. At Hellory Enterprise, we are dedicated to ensuring your satisfaction with the Hellory Reminder app. We appreciate your trust in our services and are committed to delivering a straightforward and efficient refund procedure.
3. Thank you for choosing Hellory Reminder to help you stay organized and never miss an important date or event again.

Note: Hellory Enterprise reserves the right to modify this refund policy at any time. Please refer to our website or contact our customer support for the most up-to-date information.