Cancellation Policy
Last Modified: October 23, 2023
Cancellation Policy for Hellory Reminder App
At Hellory Enterprise, we value your trust in our Hellory Reminder app. We understand that situations may arise where you might want to cancel your credit plan. This Cancellation Policy is designed to provide you with clear guidelines on how cancellations work.
1. Eligibility for Cancellation:
- You are eligible to request a cancellation if you have purchased a credit plan within the last 7 days.
2. Refund Terms:
- If you request a cancellation within 7 days of your credit plan purchase, you will be eligible for a refund of the unused credit.
- Please note that any promotional or bonus credits provided with the plan may not be refunded.
3. How to Request Cancellation:
- To request a cancellation, please contact our support team via the app’s support channel or email at.
- Provide your user account details and the specific credit plan you wish to cancel.
4. Processing Time:
- We will process your cancellation request within 5-7 business days.
5. Refund Method:
- Refunds will be issued using the same payment method you used for the original purchase.
6. Ineligibility for Cancellation:
- You will not be eligible for a refund if the 7-day cancellation window has passed.
7. Contact Information:
- If you have any questions or need further assistance regarding the cancellation policy, please reach out to our support team at.
- We aim to make the cancellation process as smooth as possible, and your satisfaction is important to us. Hellory Reminder is here to help you stay organized and never miss an important date or event. Thank you for choosing us as your personal assistant.
Please review the policy carefully, and if you agree with it, we can proceed with its implementation. If you have any further questions or if you’d like to use a different approach for the policy, please let me know.